Frequently asked questions

Open the app, point your camera at any receipt, and tap. ReceiptOne reads the merchant name, date, total, and tax amounts automatically — no typing required. Paper receipts, email receipts, and PDF invoices all work.

No problem. The receipt is still stored, dated, and categorized correctly. Tax fields simply show empty in your reports — which is accurate, since not every purchase is taxable.

Yes. Export as PDF or CSV any time — formatted for your accountant, bookkeeper, or your own CRA filing. Your data, your format, no lock-in.

Tag any expense as reimbursable when a client or employer should pay you back. Filter your reimbursables into a separate report and send it directly — no more digging through receipts at billing time.

No — and we're upfront about that. ReceiptOne captures the GST/HST and PST on your receipts so you have accurate records for your CRA return. Your actual refund depends on your full tax situation, which your accountant or tax software calculates.

It's the running total of GST/HST shown on your receipts — the input tax credits (ITCs) a self-employed person or small business can typically claim back from the CRA. It's a reference figure, not a guaranteed refund amount.

Provincial sales tax (PST — charged in BC, Saskatchewan, Manitoba, and Quebec's QST) is generally not recoverable as an input tax credit the way GST/HST is. We flag it separately so your records are accurate when you file.

No. ReceiptOne organizes your receipts and expenses so that filing — whether you do it yourself or hand off to an accountant — is fast, accurate, and stress-free. We don't file taxes on your behalf.

Everything: unlimited receipt scanning, automatic GST/HST/PST extraction, mileage tracking, bulk upload, multi-device sync, PDF & CSV exports, email receipt forwarding, and 10+ years of secure cloud storage.

Yes — cancel in one tap from the app. No phone calls, no cancellation fees, no questions asked. Your data stays accessible until the end of your billing period.